Refund and Returns Policy for 4H Online Services

Effective Date: 17/04/2024

At 4H Online Services, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we’re here to help.

1. Returns

You may return most new, unused items within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must:

  • Be in its original packaging and condition
  • Include all original accessories and materials
  • Show no signs of use or damage

Certain items, such as custom or special-order products, may not be eligible for returns.

To initiate a return, please contact our customer support at [insert email or phone number]. We will provide you with return instructions and a return authorization number (RAN). Returns without an RAN may not be accepted.

2. Refunds

Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If the item meets our return criteria, we will issue a refund to your original payment method within [X] business days.

Shipping Costs: Original shipping costs are non-refundable. If your return is due to a defect or error on our part, we will cover the return shipping cost. For all other returns, the customer is responsible for return shipping.

3. Exchanges

If you would like to exchange an item, please contact us within 30 days of receiving your product. We will assist with exchanging the item for one of equal or lesser value, subject to availability. Additional shipping charges may apply.

4. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos and a description of the issue. We will arrange for a replacement or full refund at no additional cost to you.

5. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Clearance items
  • Custom or special-order products

Please review the item’s description for any return restrictions before making a purchase.

6. Cancellations

Orders may be canceled within 24 hours of purchase for a full refund. To cancel an order, please contact us as soon as possible at [insert contact details].

7. Contact Us

If you have questions about our Refund and Returns Policy, please contact us at:

4H Online Services
Email: support@4honlineservice.com
Phone: +1651500 8490
Address: 19279 Claremont Dr Farmington Minnesota 55024